- departure and arrival times of scheduled line coaches
- departure and arrival platform number
- changes in bus schedule (delays or cancellations)
- discounts and promotions for passengers
- how and where buy tickets
- how to get refund for tickets
- tourist information about Poznan
For travelers
Home » For travelers
The station operates on all days of the year 24 hours a day.
Bus station and waiting room opened 24/7
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61 415 86 90 (telephone line active in working hours Passenger Information Centre)
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Mon – Fri (w/o holidays) from 9:00 to 17:00
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Saturday, Sunday (w/o holidays) from 10:00 to 19:00
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+48 703 303 296 Call center 24/7 (the cost of a full minute of connection PLN 1.69 net, i.e. PLN 2.08 gross)
Ticket offices opened
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from Monday to Friday (w/o holidays) 7:00 – 20:00
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Saturday, Sunday and holidays 8:00 – 19:00
Passenger Information Centre opened
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from Monday to Friday (w/o holidays) 9:00 – 17:00
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Saturday, Sunday (w/o holidays) 10:00 – 19:00
Passenger information center
Information that can be obtained from Passenger Information Centre:
Passenger amenities
Information centre
and call center
Luggage lockers
Arrivals/departures board
Vending machines
with drinks and snacks
Waiting room with seats
Nearby restaurants, shops, pharmacy
Access to public toilets
(including a toilet adapted
for the disabled)
Currency exchange
and other services
Responsibilities/disclaimers
- The bus station is not responsible for cancellation, delay or suspension by the carrier scheduled line courses
- The bus station is not responsible for changes in carriers bus schedules
- The station is not responsible for the lack of tickets sale at the ticket offices,
due to the failure to sign a cooperation agreement regarding the sale of tickets
by the Carrier. - The bus station is not responsible for luggage loss on the station.
FAQ/Frequently Asked Questions
Every information about domestic and international bus routes schedule from Poznań Main Bus Station is available at Passenger Information Center, additional information is available at Passenger Call Center.
Information about platforms numbers are available at Passenger Information Center.
We recommend all passengers to listen to announcements from speakers.
Ticket Offices at the Poznań Main Bus Station are selling tickets for domestic and international routes – additional information about destinations, bus companies and the ticket prices will be provided by employees at the Ticket Offices.
Also at the Poznań Main Bus Station passengers can purchase a paper and electronic (PEKA) tickets for city public transport.
Ticket Offices are selling international tickets – additional information about destinations, bus companies and the ticket prices will be provided by employees at the Ticket Offices.
Tickets for extended period of time are available only in Ticket Office no. 1.
It is possible to return a single ticket only when:
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- the Carrier’s failure to complete the scheduled course -100% price refund
- the scheduled course is delayed – 100% price refund
- the passenger’s resignation from the transport service notified at least 15 minutes before the bus departure time – refund after deduction of handling fee.
The decision to make a refund, in cases other than those indicated above, is made by the Course Organizer on individual passenger’s request.
The bus station’s ticket office confirms, on the reverse of the ticket, that the ticket has not been used – by entering the date, time and signature of the Cashier (or Traffic Dispatcher).
If the course is carried out in hours when ticket offices are closed,
non-use of a ticket must be confirmed by the Traffic Dispatcher or the Bus Station Manager.